Returns & Exchanges Policy

We offer returns on products up to 30 days after a product is purchased. All returned goods must be in brand new condition i.e not worn or washed.

We offer exchanges or refunds. Exchanges and refunds are processed once the goods have been received at our warehouse and checked.

All returns must come back in their original condition

To start the returns process, please email Hello@liftem.co.nz with the following details:

Name
Order number
Reason why you want to return/exchange.